By Seth Cohen 'No'. It is a small, yet mighty word. With just two letters and one syllable, a well-considered 'no' has the power to reveal a high level of integrity, and help to gain the trust of your team, colleagues, and clients. 'No' is a full sentence, but it is...
eleven canterbury
BLOGA Recipe for Trust
By Seth Cohen Trust. It's the foundation upon which all relationships are based and it's what I strive to earn with our clients every day. It takes years of hard work, persistence, and consistency to earn the trust of clients, and no time at all to lose it! There are...
The Triangle of Trust: Referrals and Reputation Management
By Seth Cohen Networking and coaching are at the heart of the Eleven Canterbury modus operandi. When someone asks me about best practices around making introductions I usually advise them to think carefully before making a referral. At Eleven Canterbury we have a...